The Guipuzcoans have the Bilbao-Donostia bus service cheaper than the Biscayans; Facua calls for equality
The service provider, Avanza, accepts the Mugi card and applies the discounts, but does not accept the Barik card, which is the responsibility of the Provincial Council of Gipuzkoa.
The consumer association Facua Euskadi has asked the Provincial Council of Gipuzkoa that the bus company Avanza accept the Barik card and that the tariffs of the Bilbao-San Sebastián line "put an end tothe discrimination between Biscayan and Guipuzcoan travellers".
This consumer association has ensured in a note that the citizens of Gipuzkoa can use the Mugi subscription card with the company Avanza on the tickets they buy for this line, so they are given adiscount of EUR 4.15 .
According to Facua, on the other hand, the ticket used by passengers in Bizkaia, Barik, is not among those accepted by the company's prepaid applications, so the Biscayans must buy the traditional ticket, valued at EUR 13.65, "four times more expensive than the discount rate".
The consumer association has warned that this situation is "contrary to the Sustainable Mobility Act of the Basque Country , adopted in 2023 ", which established that Guipuzcoans, Biscayans and Alaveses may use their card (Barik, Mugi or Bat) in all public transport in the Basque Country, regardless of the territory.
For all these reasons, Facua Euskadi has asked the Provincial Council of Gipuzkoa, as the competent body for this line, to make the necessary changes to ensure that the Barik card is accepted for the purchase of tickets on this line, so that passengers in Bizkaia can also benefit from the discount.
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