Bilbao Bizkaia Water Consortium warns of fraud and clarifies that they never charge at home
According to the consortium in a statement, if the user has to pay anything, it is added to the next water bill.
Bilbao Bizkaia Water Consortium office. Stock Photo: Europa Press
The Bilbao Bizkaia Water Consortium has reported a scam detected in Bilbao, which on Thursday revealed that a person who pretended to be a technician entered a home and made a customer pay for checking the water keys, stressing that in homes they never charge money.
The consortium adds that if the user has to pay anything, it is added to the next water bill.
He also points out that reading the counter, changing the old for a new one or repairing it, as it is management and maintenance, are free.
BBUP has received a consultation in the last few hours in Bilbao for an alleged fraud in which a technician considered to be an employee of BBUP has charged amounts for reviewing water keys that were allegedly malfunctioning.
In response to these incidents, he has reiterated that no charges are made for these services and that, in case of doubt, he could contact the Water Consortium.
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