This text has been automatically translated, it may contain errors or inaccuracies.

PRESENTATION OF THE 2024 REPORT

Favorite
Remove from my list

The Ombudsman has stressed the importance of increasing investment in Osakidetza in the face of citizens' complaints

Inés Ibáñez de Maeztu has stated that she is waiting for the measures to be taken after the Health Pact in the hope that they will improve the situation. She has also called for a "determined commitment to public policies to ensure the effectiveness of the right to housing".

Ines Ibañez de Maeztu, Ararteko en funciones EFE

Acting Ombudsman Inés Ibáñez de Maeztu in the Parliamentary Committee.

Acting Ombudsman Inés Ibáñez de Maeztu has stressed the importance of increasing investment in Osakidetza in order to provide the necessary resources and has acknowledged that she is "waiting" for the measures to be agreed in the Health Pact.

Ibañez de Maeztu presented to the parliamentary committee on Wednesdaythe 2024 report of the Ararteko , which was released on 1 April, highlighting that complaints about the operation of Osakidetza increased by 69.6% since 2023.

The Ararteko has explained that waiting times in some specialties are "much higher than the data officially published by Osakidetza", which, he said, implies "additional discomfort" for the patient.

That is why, in its responses to the parliamentary groups, it has reiterated the need to continue investing in materials and human resources in order to 'guarantee the effective exercise' of the right to health of the citizens of the Basque Country, for which it has considered that 'better planning and a large budget is needed'.

In particular, he's been talking about mental health with clinical psychologists and calling for more specific attention to be addressed globally.

Ibañez de Maeztu reviews the main points of the 2024 report, in which the activity of the institution of the Ararteko increased by 7.4% in 2024 compared to the previous year, with 14,608 activities, of which 4,310 were complaints files (+10.6%).

Another area of concern to citizens is housing, explained by the Ararteko, which considers it necessary to "make a determined commitment to public policies that guarantee the effectiveness of the right to housing, especially for young people and groups at risk of social exclusion".

In this way, it advocates increasing the public rental housing stock and improving coordination between housing and social assistance.

You might like

FOTODELDÍA SIERRA DE COLLSEROLA, 11/12/2025.-Un jabalí campa por la sierra de Collserola este jueves cuando los agentes, tras comprobar que las 55 granjas cercanas al brote de peste porcina en Collserola siguen libres de la enfermedad, ponen el foco en la necesidad de reducir a la mitad la población de jabalíes porque estos animales son vectores de enfermedades y causan accidentes. EFE/Enric Fontcuberta
18:00 - 20:00
LIVE
From  min.

Spanish Government calls on the European Commission to authorise urgent vaccination in Hego Euskal Herria to combat nodule dermatosis

The aim of the Spanish Government is to inject all cattle into regions close to the border with the French State, namely the Basque Country, Navarra and Aragón, since in the last few hours new sources have appeared in the French State, also close to the border, with the aim of preventing the spread of the disease from reaching other communities.

Load more