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AA could destroy 2.3 million jobs in Spain over the next decade

It would particularly affect the groups of administrative employees and middle and senior technicians, but it would create about 1.61 million new jobs linked to AA , which would compensate for much of the destroyed jobs .

Call center worker uses AI technology on laptop to provide quick replies to common customer queries, close up. Customer service agent generates automated responses to clients using AI tech on notebook

A worker taking advantage of AA.

Artificial Intelligence (AI) could destroy between 1,700,000 and 2,300,000 jobsover a ten-year period (2025-2035), according to a report bytheCentre for Analysis , which would replace high-performance cognitive tasks, mainly administrative and middle and higher level technicians.

According to Funcas ""Atypical Intelligence and the Labour Market in Spain: the current situation, its effects on employment and the useof companies " , more and more companies in Spain use Artificial Intelligence to facilitate their daily work.

Specifically, 21.1 per cent of companies with 10 or more employees already used an AA  in the first quarter of 2025, compared to 12.4 per cent in 2023, a difference in two years (8.7 per cent increase), in which context the impact on employment will be evident in the coming years.

On the positive side, about 700,000 posts will be destroyed, and more than 3,500,000 jobs will be destroyed on the negative side. "This reflects real uncertainty about the pace of technological implementation and the speed with which companies redesign their processes, "the report stresses.

The planned destruction does not mean that all these jobs will disappear at the same time, but that this volume of tasks , currently carried out bythe workers, will be possible through the AA. According to Funcas, there may be a reduction in staffing in the renewal of contracts, a reduction in substitutions and a reorganization of functions within the posts that continue.

In addition, there are two positive employment-related options: complementarity and the creation of new occupations

The effects of complementarity increase productivity without destroying jobs and affect an estimated group of 2.8 to 3.5 million workers. The effects of the creation of new occupations are also significant (1.61 million new occupations in the 2023-2033 decade), although their distribution is different and access depends on higher levels of education.

Companies that use at least one AA technology have an average productivity of 27% higher than those that do not use it. However, there is a reverse causality: it is also those of productive companies that use AA more easily, so the difference cannot be entirely attributed to the effect of technology.

According to the findings of the study, the priority should be the design of active employment policies, specifically targeting occupational groups with the greatest risk of substitution, especially administrative staff and middle and higher level technicians.

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(Foto de ARCHIVO)

Concentración de los trabajadores de JM ikastetxea frente a la sede del Gobierno vasco en Bilbao.



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