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Arzak reported that his brand has been replaced to commit fraud in online bookings

The three-star Michelin restaurant has warned of fraudulent pages imitating its official website and has already filed a complaint with the Ertzaintza.

Arzak urtebetetzea
Stock photo of Juan Mari Arzak in the kitchen of his restaurant. Photo: EFE

The Arzak restaurant in San Sebastian has reported that some websites have falsified its identity and trademark and cheated customers who believe they are booking on the official site.

The establishment run by Juan Mari and Elena Arzak has filed a complaint with the Ertzaintza and has warned on social media that the only way to make reservations is www.arzak.es, and they remember that they never ask for advance payments.

According to the restaurant, these fraudulent websites use search engines and advertising to gain good positioning, and they use domains similar to those of the officer, but with different extensions.

When a customer recounted his experience, the case came to light: he made a reservation and tried to make a payment, but was interrupted by the banking system in anticipation of an irregularity. The restaurant has warned that fraud has also been committed in several other establishments with three Michelin stars.

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